Fee Information Document
Find out about fees and charges associated with your Mettle account.
These fees will be applicable from May 2026.
General account services
Service | Fee |
|---|---|
Maintaining the account | No fee |
Optional at £4 a month |
Cash and card services
Service | Fee |
|---|
Cash deposit (made through the Post Office®) | £2.75 per deposit |
Cash withdrawal (made using your card) | £1.00 per withdrawal |
Replacement card (if lost or damaged) | £5.00 per card |
Replacement card (if stolen) | Free |
Additional information
Explanation of terms
Cash Deposits: This fee is applied to your Mettle account after the funds have been credited. Replacement Cards: We only charge for cards that are lost or damaged. If your card is stolen, we will replace it free of charge.